People on one side. Systems on the other.

I manage the creator-facing layer between the UK community and international internal teams across support, programmes and challenges, payments, AI and generative-product issues, creator feedback, reporting and escalation. Alongside that work, I built a fully operational CreatorOps agentic AI workflow that turns high-volume creator conversations into structured cases, evidence-linked history and action-ready next steps. The current deployment keeps outbound creator messaging review-gated, while the same action layer is designed to extend into automatic responses, updates and routine follow-up. I also maintain established UK creator relationships, including creators working with AI and generative tools, and have referred approximately 20–30 creators into the ecosystem.